How to Upgrade a HTTP DMS

When upgrading from Phoenix or above release.

7/5/2015.

 

ATTENTION SYSTEM ADMINISTRATORS (ALL Sites): Always apply a release to your Training database FIRST!!

 

Note (Versions): Please note skipping publically released versions of LawMaster is NOT supported. As a result if there are publically released versions A, B and C available. You will not be able to jump from A to C. You will need to perform A to B and then B to C.

 

Note (OUTLOOK): Please note that you must select the correct ‘LawMaster Outlook AddIn’ to run with the version of PracticeManagement Client you are installing eg:’PracticeManagement Client Vxx.y.nnnn’ can only work with ‘LawMaster Outook AddIn Vxx.y.nnnn’. If you don’t have the correct ‘LawMaster Outlook AddIn’ installed you will receive an error when communicating with outlook.

 

When you install the latest release into Training to test first, (recommended approach) any machines with the new software (LawMaster Outlook AddIn Vxx.y.nnnn) will not work with the Production database, until it is also upgraded.  Please contact Support should you require further information on this issue. 

 

Database/Application Service software

Download Software from

 

Please go to our ‘Client Service Centre’ (www.lawmaster.com.au/memberswp ) (You can access the ‘Client Service Centre’ from the ‘Toolbar’ with our ‘Practice Management’ application).

If you access it via the URL (www.lawmaster.com.au/memberswp ) you will need to login with your ‘Request System‘ username and password. (If you have forgotten these details, please contact Support.)

 

Release notes are available on the ‘Client  Service Centre’.

 

Download and install Server Software

 

We suggest you download the files to the directory called ‘L:\LawMasterV10Installs\Release Files\Server’.

 


Download and Run the following MSI files on the Database Server:

-      ‘LawMaster Administration Vxx.y.nnnn’

-      ‘PracticeManagement ApplicationService Vxx.y.nnnn’

 

Download and Run the following MSI files on the DMS Server:

-      ‘DocumentManagement ApplicationService Vxx.y.nnnn’

 

Download and Run the following MSI File onto any Web Application Server

(This includes the DMS Servers as they are now running as Web Applications.):

-      ‘LawMaster Web Administration Vxx.y.nnnn’

 

Download any of the following Web Applications you may be licensed for:

Download and Run the following MSI files on the iBench Server:

-      ‘PracticeManagement iBench Vxx.y.nnnn’

 

Download and Run the following MSI files on the ClientWebAccess Server:

-      ‘PracticeManagement ClientWebAccess Vxx.y.nnnn’

 

Download and Run the following MSI files on the BringUpWebBench Server:

-      ‘PracticeManagement BringUpWebBench Vxx.y.nnnn’

 

Download and Run the following MSI files on the Integration Server:

-      ‘LawMaster Integration Service Vxx.y.nnnn’

Upgrade Database

 

On the Database Server, perform the following:

 

1.    Check for any Pre/Post Conversion Tasks in the Release Notes for all release notes between your current version and this version.

 

2.    Click Start – All Programs – ‘LawMaster Administration’.

 

3.    Select ‘File’ – ‘Application Service Form’.

 

4.    Select the ‘PracticeManagement Application Service’ you would like to upgrade (take note of Other Company Name and Type).

 

5.    Click on the ‘Update Application Service’ button.

 

6.    Latest version should already be selected, press OK. (NOTE: This upgrade may take quite some time to finish).

 

7.    Reboot this server for optimum performance.

 

Upgrade Web Applications (incl DMS)

 

Upgrade of LawMaster Web Administration:

 

On all LawMaster Web Application Servers, perform the following:

Run the setup using:

Start – All Programs – LawMaster - LawMaster Web Admin Auto Setup

 

For the few users that are NOT using the ‘Default Web Site’ for their LawMaster Web Applications you will need to run the following:

 

Start – All Programs – LawMaster - LawMaster Web Admin Command Prompt

 

C:\Program Files (x86)\LawMaster\WebAdmin>lmwebadminsetup.exe -auto

-site "SBS Web Applications"

(Where ‘SBS Web Applications’ is the name of the Web Site.)

 

If you get the following Error then press any key to close the window and try running it again. If it continues to error contact LawMaster Support.

 

If you get the following then you have successfully installed the new version. Press any key to close the window.

 


Upgrade Web Applications:

 

To assess the LawMaster Web Admin application (Should you need to add/modify the Web Applications): Run Internet Explorer in "elevated" mode. i.e. "Run as administrator". (“Run as administrator“ is not required on Windows 2012 servers.)

 

http://localhost/lawmasterwebadmin

 

If prompted for a username and password login using a Windows Adminstrator account.

 

 

 

Click on the Up arrow (4th last icon) on the DMS application row.

 

If the screen below doesn’t appear, then press the F12 key.

Change the browser mode to Internet Explorer 8 or 9.

Press F12 key again to return the window.

 

 

The latest version should already be selected. Press Ok.

 

Repeat the ‘Upgrade Web Application’ section. For any applications listed that connect to the same database (ie: iBench, ClientWebAccess, BringupWebBench, etc…)


Client Installation

Download Client Software (PC)

 

Note: Client Software (PC) files can be installed prior to the upgrade occurring on the Database/Application Service Server.

 

You need to download and save these files to a new directory called ‘L:\LawMasterV10Installs\Release Files\Client’.

 

1.         From the ‘Client Service Centre’ Main screen. Click on ‘Releases’ and then click on

’ Vxx.y.nnnn (CodeName)’. Then select the following:

 

                     I.        LawMaster_Client_Startup_Vxx.y.nnnn.msi’.

 

                   II.        PracticeManagement_Client_Vxx.y.nnnn.msi

 

                  III.         LawMaster_Outlook_AddIn_Vxx.y.nnnn.msi

 

Install Client Software (PC)

 

Note: Client Software (PC) files can be installed prior to the upgrade occurring on the Database/Application Service Server.

 

1.            Install the following MSI files from ‘L:\LawMasterV10Installs\Release Files\Client

 

                     I.        LawMaster_Client_Startup_Vxx.y.nnnn.msi’.

 

                   II.        PracticeManagement_Client_Vxx.y.nnnn.msi

 

                  III.         LawMaster_Outlook_AddIn_Vxx.y.nnnn.msi

See Note at the beginning of this document. (Don’t install until you have upgraded your Production database.)

 

You have now finished upgrading your database. Refer to release notes for any parameter changes or updates for all versions from the version you just upgraded from, to the release you just installed. Release notes are available from the ‘Client Service Centre’ Main screen. Click on ‘Releases’ and then view links under ’Release notes’ heading.